Heating Oil FAQ

Bucks County Heating Oil FAQ

If you have questions about heating oil, your tank or the ordering process, see Bucks County Heating Oil’s list of heating oil FAQ. Here we hope to answer all of your questions or concerns regarding your purchase of home heating oil. Of course, if our list of heating oil FAQ did not answer your specific question, please call our Croydon, PA office at 267-812-5832. One of our friendly reps is always available to help in any way.

15 Heating Oil FAQ

What is the benefit of ordering from Bucks County Heating Oil?

Bucks County Heating Oil is a family-owned and operated business with over 18 years of professional experience delivering fuel oil to homes and businesses in Bucks County, PA. Our company and drivers are licensed and insured for your safety. Best of all, we pride ourselves on offering high quality, discount heating oil delivery prices. We aim to keep our price-per-gallon the lowest in the area by purchasing in bulk at the most favorable time and safely storing it for when you need it most.

How fast is delivery?

All phone or online orders are for next day delivery unless otherwise specified.

Can you give me a set time when the driver will arrive?

Our drivers have a set route that they take each day to best accommodate our same-day customers. We’ll do our best to provide an estimated time, but usually we finish our delivers before end of work day (around 6PM). Please keep in mind, unless it is your first order, you do not have to be home to receive your heating oil order.

Do you offer emergency delivery?

If your fuel runs out unexpectedly, you need fast response before the temperature begins to drop to uncomfortable levels. Often times, we can deliver heating oil the same day or within 24 hours. If it is an emergency, please call 267-812-5832 to order so we can best accommodate you.

How much heating oil do I need?

Please refer to this tank chart to help you understand how to calculate the amount of gallons your tank needs.

Where do you deliver?

Bucks County Heating Oil delivers to Central Bucks, Lower Bucks and Parts of Montgomery County, PA. See a list of the specific zip codes we deliver discount home heating oil to ensure your area is covered. If you don’t see your area on the list, please call our office 267-812-5832, we may be able to accommodate.

Does someone need to be home to accept delivery?

If it is your first time ordering heating oil through our company it is encouraged for you to be there, this way our drivers can easily locate the tank and ask you any questions. Once they’ve become familiar with the delivery site, there is no need for you to be there to accept the order.

What is the best time of year to buy heating oil?

While you can buy home heating oil any time of the year, we find the best time is in the spring or summer. This is because the demand is low, prices may drop a little and delivery availability is wide open.

Why do your prices fluctuate?

Prices of oil change almost daily, this is because of regional operating prices, changes in crude oil prices and the commodities market. At Bucks County Heating Oil, we do our best to keep our prices as low as possible for our customers.

What happens if I order more than I need?

We will credit your account for the amount of money left over. You can use this credit toward your next heating oil delivery.

Is there an additional charge for delivery?

No, there are no extra or hidden fees. The price given at the time of your order is the price you’ll pay, guaranteed.

I ran out of heating oil in the middle of the night, what should I do?

Unfortunately, we cannot accommodate middle of the night emergency orders. However, if you call us first thing in the morning when we open (9AM) we can do our best to accommodate a delivery for you.

What’s the best way to ensure I do not run out of fuel?

  1. Always keep an eye on your fuel tank levels
  2. Don’t let the heating oil level drop below half way
  3. Order fuel before you need it

What payment methods do you accept?

Bucks County Heating Oil accepts all major credit cards: Visa, Mastercard, Discover and American Express. You can buy heating oil online through our safe & secure website, or call 267-812-5832 to order over the phone.

How do I order Heating Oil in Bucks County, PA?

We accept orders online through our website or over the phone. If you order through our site, please keep in mind that all orders will be confirmed by our office before deliver. All orders are for next day delivery unless otherwise specified. Your transaction, personal information and credit card number are safe and secure.

Fuel Oil Delivery in Bucks County, PA

We hope our heating oil FAQ guideline answered all of your questions. If you’re in need of a delivery, please order online or give us a call 267-812-5832. We look forward to serving you!

  • Croydon
  • PA 19021
  • Mon-Fri
  • 7:00am-5:30pm
    Sat 8:00am-12:00pm

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